Τρίτη 10 Μαρτίου 2015

Leadership styles-Communication through staff meetings-Job satisfaction- Achieving Targets

I am a believer of the notion that job satisfaction is sometimes more important than a salary increase or a bonus.



I am also a believer that staff meetings are very important in increasing communication between a team and increasing job satisfaction.

Searching google in order to find interesting articles regarding the importance of staff meetings and the benefits and value they add to the business (http://hubpages.com/hub/Staff-Meetings-The-Importance-of-Having-Regular-Staff-Meetings) I found the following book, which is very specific to pharmacy. https://books.google.co.uk/books?id=6m6GsOiiXWUC&pg=PA45&lpg=PA45&dq=staff+meetings+in+a+pharmacy&source=bl&ots=NUVr32eK3I&sig=guAxrB2YmUqPanNQiJBGGdFswvo&hl=en&sa=X&ei=TaX-VIWYC8bnaLnUgMAC&ved=0CCEQ6AEwAA#v=onepage&q=staff%20meetings%20in%20a%20pharmacy&f=false

The book is called The Handbook of Institutional Pharmacy Practice.   In the book the importance of staff meetings is highlighted.

Moreover from the book I am quoting the following phrase with regards to leadership: "Pharmacy leaders and managers are more likely to obtain staff support and motivation when they use a participative rather than an autocratic management style."

As effective leadership skills are very important in pharmacy, I would like to expand on the leadership styles and direct you through the following link:  http://www.kent.ac.uk/careers/sk/leadership.htm.

Personally, I think that the most effective ways of leadership in a pharmacy is a combination of the procedural, transformational and participative leadership styles.  The reason behind my opinion is that we need to be procedural in pharmacy in certain aspects.  We need to follow SOPs (Standard Operating Procedures) to do certain tasks and there is no room for variations in these procedures as procedures are there to prevent near misses and errors from happening.  However, despite the need of being procedural in how tasks are being done, we can be participative/transformational leaders when it comes to taking decisions about prioritising the workload, about delegating responsibilities ( after discussing who is the best person to take on certain responsibilities), about training issues, about changes that need to happen.  If there is no  effective communication through staff meetings between team members knowing what it is they are focusing on for the month or week, there is not effective team work and there is not adequate job satisfaction.

Again I am quoting from The Handbook of Institutional Pharmacy Practice that factors that affect staff retention are: "job satisfaction, pay and benefits, performance management through employee assessment and appraisals, recognition and awards, promotion opportunities, job design, peer relations, staff development opportunities, management style, physical working conditions and staff scheduling"

In general being the leader in a pharmacy and managing it effectively is combination of a variety of different factors that all need to be taken into account to result in job satisfaction and staff retention and through that achieve the targets as envisioned in the annual goals of the business.

P.S.:  For all of you who speak greek you can find very interesting information regarding pharmacy management in the following website: http://www.pharmamanage.gr/

Δεν υπάρχουν σχόλια: